Shipping Policy

At Zivoro.shop, we are committed to delivering your orders quickly and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended. If there is a significant delay in processing your order, we will notify you via email.

Shipping Time

Once your order has been processed, delivery typically takes 7–14 business days, depending on your location and local carrier services.

Please note that shipping times are estimates and may vary due to factors beyond our control, including customs clearance, weather conditions, and carrier delays.

Order Tracking

When your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.

Shipping Rates

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Zivoro.shop is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the shipping carrier to assist in locating your package.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us through our website at Zivoro.shop.

Thank you for shopping with Zivoro.shop.